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Sr. Delivery Engineer in Morristown, NJ at Presidio, Inc.

Date Posted: 4/12/2019

Job Snapshot

Job Description

Presidio is a leading North American IT solutions provider focused on Digital Infrastructure, Cloud and Security solutions to create agile, secure infrastructure platforms for middle-market customers. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design. By taking the time to deeply understand how our clients define success, we help them harness technology advances, simplify IT complexity and optimize their environments today while enabling future applications, user experiences, and revenue models. As of June 30, 2018, we serve approximately 8,000 middle-market, large, and government organizations across a diverse range of industries. Approximately 2,900 Presidio professionals, including more than 1,600 technical engineers, are based in 60+ offices across the United States in a unique, local delivery model combined with the national scale of a $2.8 billion dollar industry leader. We are passionate about driving results for our clients and delivering the highest quality of service in the industry. Presidio is majority owned by affiliates of investment funds managed by affiliates of Apollo Global Management, LLC (NYSE:APO).

Digital Infrastructure:

Our Digital Infrastructure solutions help make existing IT infrastructure more efficient, while equipping our clients for a cloud-flexible, mobile-ready, highly secured, insight-driven future. Given the millions of potential configurations across these technologies, our clients rely on our expertise to simplify a highly complex IT landscape, helping to identify and deploy the solutions most appropriate for their business needs. Our Digital Infrastructure solutions scale from work group to the largest enterprise requirements.

Due to continued growth, we are looking to add a Sr. Delivery Center Engineer to be based out of our New York Metropolitan area, with reporting offices in New York City, Hauppauge, New York, Morristown, New Jersey and Glastonbury, Connecticut. There is an element of remote support with this opportunity, so the successful candidate will not need to report to the office daily; however, there is also an element of local travel (up to 2 hours) via automobile to reach regional-client locations as warranted by the various lifecycle phases of data center solution provision.

As a Sr. Delivery Engineer, you are responsible for providing post-sales design and implementation services for Presidio customers. It is expected that candidates have excellent technical and communication skills in working with vendors, partners and sales to ensure that optimum systems solutions are provided to customers. Candidates are expected to have a minimum of three years’ experience in the technologies listed.

In this position, you will be responsible for carrying out service delivery for Presidio’s customers throughout the deployment lifecycle (plan, design, implement, optimize, document). You will need to demonstrate a high level of design and implementation experience, be highly motivated, excited about learning new products and technologies, and able to effectively communicate ensuring superior customer service and maintaining a strong customer relationship.

The majority of staging and implementations are performed either on-site with customers, most of which are located in the New York Metropolitan (Tri-State Area). A small amount of out of region travel can be expected to support remote locations. Some out of normal business hours can be expected.

Key Responsibilities:

The essential responsibilities of the Sr. Delivery Engineer are to work directly with customers in post-sales situations, and to work effectively across functions with other Presidio employees in Sales, Marketing, Proposals, and Project Management areas. Specific responsibilities include:

  • Final design meetings with customers.
  • Staging and Implementation of the technologies listed.
  • Document specific build information.
  • Perform training on the technologies listed as it pertains directly to what was configured as part of the solution.
  • Provide project status on a regular basis.
  • Optionally based on experience - conduct customer workshops and design sessions.
  • Respond appropriately to customer questions.
  • Create project deliverables such as requirements documents, cabling details, cut over plans, resiliency test plans, and drawings.
  • Provide informal customer knowledge transfer if required.
  • Provide direction and mentorship to more junior engineers on the team.

Required Skills:

  • We seek a Bachelor’s Degree or equivalent work and/or military experience
  • We seek a minimum of 5 years of experience which demonstrates a significant level of expertise in Storage and Virtualization technologies.
  • We seek demonstrable experience in the design, deployment, administration, configuration, integration, maintenance, and troubleshooting of data center compute, storage & virtualization equipment and software, with a high emphasis on hands-on design and implementation.
  • We seek the below Storage, Compute, Virtualization, and Hyper-converged abilities: 
    • Cisco UCS
    • VMware vSphere
    • EMC VNX and/or Unity
    • Fibre Channel switching (MDS, Nexus FCoE, Brocade)
    • Ethernet switching as it pertains to IP storage & hypervisor host connectivity

Desired:

  • Cisco HyperFlex HX
  • Nutanix
  • EC2 and AWS
  • Python or PowerShell Scripting 
  • Pure Storage
  • EMC RecoverPoint and general storage replication experience
  • EMC Avamar/NetWorker, Data Domain
  • VMware Horizon View
  • EMC XtremIO
  • EMC VPLEX
  • VMware Site Recovery Manager (preferred)
  • A general understanding of Layer 3 Routing Protocols
  • Backup & Recovery technologies including, Veeam, Avamar, DataDomain, Rubrik
  • Dell-EMC VxRail/VxRack. VMware vSAN
  • VMware vRealize Operations Manager
  • Relevant VMware, Cisco, Nutanix, Dell-EMC Certifications

#LI-PH

#CB_PH

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Presidio, Inc. is an Equal Opportunity/Affirmative Action Employer/ VEVRAA Federal Contractor.  All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

To read more about employment discrimination protections under federal law, please visit: https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

 If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.

 Presidio, Inc. is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings.  State Employment Services; please provide priority referrals to recruitment@presidio.com

 RECRUITMENT AGENCIES PLEASE NOTE: Presidio has a strict PSL in place and will only accept applications from agencies/business partners that have been invited to work on this role through the Presidio portal.  Candidate Resumes/CV's not submitted through the Presidio portal or submitted directly to Hiring Managers will be considered unsolicited and will be treated as gifts and no fee will be payable. Thank you for your cooperation.