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Solutions Architect Manager in Cincinnati, OH at Presidio, Inc.

Date Posted: 8/6/2018

Job Snapshot

Job Description

About Presidio

At Presidio, we think, architect, implement and support the practical reality of IT every day.  We bring together the best minds in the industry to deliver IT excellence and support the answers to our clients’ IT challenges.  As one of the largest IT-as-a-Service solution providers in the U.S., we combine experience and stability with regional expertise and the unique ability to cover local and global business needs. For more information about Presidio visit our website at www.presidio.com or follow us on Twitter @Presidio.

About this Job

Presidio is seeking a Solutions Architect Manager. As a Solutions Architect Manager (SAM) in the Presidio Columbus, Ohio office, the candidate will be a customer facing pre-sales leadership position.  The SAM works with the Presidio sales and delivery organizations, customers, and manufacturing partners for the purpose of transforming the customer experience through alignment of business goals and objectives to Presidio consulting services and solution architectures. The SAM is responsible for partnering with their regional Director(s) of Sales and Director(s) of Professional Services to exceed annual goals for revenue, growth and profitability.  The SAM will continue to function as a Solution Architect for assigned key clients in addition to his/her managerial responsibilities.  The SAM is also responsible for recruiting, developing, and retaining top Solution Architect talent on their team. This is a critical role as Presidio continues to grow a strong solution-oriented sales and professional services business.

Key Responsibilities

  • Sales and Architecture Leadership.  Lead and develop a team focused on solution sales, consulting and professional delivery services in our customer engagements. Be an example of how to own the customer and team experience.
  • Solution Architect Responsibilities. Provide direct SA work for assigned Key customers.
  • Ensure Presidio’s Strategic Engagement Framework (SEF) is followed.  Make sure all area presales efforts and paid services engagements are scoped to follow Presidio’s Strategic Engagement Framework to achieve quality, success, customer satisfaction, and regional profit goals.
  • Technical Excellence.  Maintain a high level of technical excellence and evangelism across multiple solution architecture areas.
  • Work with Executive Leadership to define the needs of the practice areas, and be a primary channel of communications to/from the region(s).  Team with the Professional Services leadership to ensure quality of SOW, and that lines of communication are consistently and constantly open.
  • Business Acumen.  Understand customer’s overall business drivers and influences, and how to position Presidio to ensure a successful sales and implementation of our service and product portfolio. Be aware and in tune with industry, technology, and customer trends.
  • Client Relationships.  Build and maintain long-term loyal client relationships, as well as establish and attack/convert competitively held accounts.
  • Partner Relationships.  Build credibility and strengthen relationships with manufacturer partner teams.
  • Work with Director(s) of Sales to develop and execute strategy and go-to-market plans.  Define and maintain a skills matrix of SA team to ensure proper coverage in strategic solutions and partners.
  • Coordinate with Marketing team to develop relevant and impactful customer events.
  • Provide guidance and development of Solutions Architecture team to allow team members to achieve success in their individual roles.  Assist with managing workload, setting proper expectations and acting as escalation point for the SA team.

Required Skills:

  • Bachelor’s degree or equivalent experience and/or military experience
  • 5-7 years of combined experience in pre-sales, leadership, and management
  • Intimate knowledge of system and solution architectures
  • Must have expert level working knowledge of Presidio vendors Cisco, VMware, DellEMC, and/or Palo Alto
  • The SAM will remain technically excellent while leading their team of Solution Architects to do the same

General Qualifications:

  • Strong oral and written communications skills
  • Strong customer service skills and service orientation focus.
  • Ability to communicate technical concepts clearly and effectively, in written and oral form, to a variety of audiences
  • Effective active learning and listening skills.
  • Ability to lead by example.
  • Ability to prioritize and complete multiple tasks efficiently with many interruptions.
  • Ability to set proper expectations and resolve conflicts effectively.
  • Demonstrated ability to develop, mentor, and grow team(s)
  • Strong time management skills to assess performance, take corrective action, and manage one’s own time.
  • Ability to travel as needed

Competencies for Success in Role:

A drive for Achievement and Effort, Attention to Detail, Dependability, Leadership, Conflict Resolution, Teamwork, Initiative, Integrity, Persistence, Self-Control and Stress Tolerance.

 *****

Presidio, Inc. is an Equal Opportunity/Affirmative Action Employer/ VEVRAA Federal Contractor.  All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

To read more about employment discrimination protections under federal law, please visit: https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.

Presidio, Inc. is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings.  State Employment Services; please provide priority referrals to recruitment@presidio.com 

RECRUITMENT AGENCIES PLEASE NOTE: Presidio has a strict PSL in place and will only accept applications from agencies/business partners that have been invited to work on this role through the Presidio portal.  Candidate Resumes/CV's not submitted through the Presidio portal or submitted directly to Hiring Managers will be considered unsolicited and will be treated as gifts and no fee will be payable. Thank you for your cooperation.

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