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Solutions Architect - Collaboration in Dublin, OH at Presidio, Inc.

Date Posted: 10/23/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Dublin, OH
  • Job Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:
    10/23/2018

Job Description

Presidio is a leading North American IT solutions provider focused on Digital Infrastructure, Cloud and Security solutions to create agile, secure infrastructure platforms for middle-market customers. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design. By taking the time to deeply understand how our clients define success, we help them harness technology advances, simplify IT complexity and optimize their environments today while enabling future applications, user experiences, and revenue models. As of June 30, 2018, we serve approximately 8,000 middle-market, large, and government organizations across a diverse range of industries. Approximately 2,900 Presidio professionals, including more than 1,600 technical engineers, are based in 60+ offices across the United States in a unique, local delivery model combined with the national scale of a $2.8 billion dollar industry leader. We are passionate about driving results for our clients and delivering the highest quality of service in the industry. Presidio is majority owned by affiliates of investment funds handled by affiliates of Apollo Global Management, LLC (NYSE:APO).

Presidio is seeking a Solutions Architect focused in Collaboration in our Columbus, OH, office. As a Solutions Architect, you will be responsible for meeting with Presidio’s customers, collecting requirements for solutions relating to collaboration and developing technical solutions for Presidio customers.

Candidates will need to demonstrate a high level of design experience with the various Cisco product suite as well as other Collaboration solutions such as Microsoft. Experience with and daring knowledge of other collaboration products to understand the overall industry is helpful.

The Solutions Architect will work directly with Presidio customers along with the Presidio team, including Account Managers, other Solutions Architects and Business Development Managers. The main focus of this role will be to efficiently provide accurate configurations (Bills of Material), professional services engagement estimates, write Statements of Work, provide diagrams and most importantly be able to communicate the overall design to audiences with varying degrees of technical experience.

The candidate will need to be highly motivated, passionate about learning new products and technologies, and able to effectively communicate.

Responsibilities:
  • Provide technical sales support for Presidio Account Managers and develop solution proposals for customers based on their technical and business requirements.
  • Act as a key point of contact with the customer for all technical issues during the all pre-sales phases including addressing design and proposed integration concerns and pricing.
  • Collaborate with internal cross-functional teams and external third-party vendors to ensure on-time delivery of technical proposals to customers and accuracy of designed solution.
  • Remain current on the latest technologies that align to our business initiatives.
  • Conduct research on technical details and specifications to assist with RFP responses and customer inquiries.
  • Craft high-level solution drawings (Visio, LucidChart or other tools)
  • Continually pursue knowledge on the latest trends, product releases and vendor offerings
  • Other duties as assigned
Required Experience:
  • Bachelor’s Degree or equivalent experience and/or military experience.
  • Minimum of 5 years of experience working with Cisco Collaboration (Cisco Communications Manager, CSR, Unity Connection, Contact Center Express, Presence, Telepresence, WebEx and Spark, associated Cisco UCS and VMware) solutions.
  • 2+ years experience in a consulting or pre-sales role is highly preferred.
  • Understanding and experience in designing and quoting a variety of 3rd party Collaboration solutions. Examples Red Sky, Singlewire, Synapps, ISI, etc.
Desired Skills:
  • Proficiency in the English language and reading comprehension.
  • Strong oral and written communications skills
  • Knowledge of basic computer hardware and software.
  • Strong customer service skills and service orientation focus.
  • Effective active learning and listening skills.
  • Ability to prioritize and complete multiple tasks efficiently with many interruptions.
  • Ability to set proper expectations for work turnaround times.
  • Strong time management skills to assess performance, take corrective action, and manage one’s own time.
  • Ability to travel as needed
  • Must have strong Visio skills and excellent written and verbal communication skills, to present solutions to customers, respond to RFP/RFQ’s, and to develop strong written proposals.
Preferred Experience:
  • CCNA or higher certification is preferred.
  • Minimum of 1 year of experience with Microsoft UC (preferred).

*****

Presidio, Inc. is an Equal Opportunity/Affirmative Action Employer/ VEVRAA Federal Contractor.  All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

To read more about employment discrimination protections under federal law, please visit: https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.

Presidio, Inc. is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings.  State Employment Services; please provide priority referrals to recruitment@presidio.com

RECRUITMENT AGENCIES PLEASE NOTE: Presidio has a strict PSL in place and will only accept applications from agencies/business partners that have been invited to work on this role through the Presidio portal.  Candidate Resumes/CV's not submitted through the Presidio portal or submitted directly to Hiring Managers will be considered unsolicited and will be treated as gifts and no fee will be payable. Thank you for your cooperation.

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