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Senior Consulting Engineer - Cisco UC/Collaboration (Irvine/LA) in Irvine, CA at Presidio, Inc.

Date Posted: 4/20/2018

Job Snapshot

Job Description

At Presidio, we think, architect, implement and support the practical reality of IT every day. We bring together the best minds in the industry to deliver IT excellence and support the answers to our clients’ IT challenges. As one of the largest IT-as-a-Service solution providers in the U.S., we combine experience and stability with regional expertise and the unique ability to cover local and global business needs. For more information about Presidio visit our website at www.presidio.com or follow us on Twitter @Presidio.
We have an exciting opportunity for a Senior UC Consulting Engineer to join our team in the Irvine/LA, CA area.  As a Senior Consulting Engineer - Unified Communications, your primary responsibility is to provide design, consulting and implementation and support services to the company’s customers.  This position will partner with members of the designated consulting and engineering teams as well as operate with a high degree of independence.
Responsibilities:
  • Provide technical leadership for Consulting Services projects.
  • Responsibilities include executive and technical-level communications and relationship building to gain credibility/trust of internal and external customers.
  • Consult, assess or audit, design and interview customers to determine highly technical requirements.
  • Convert requirements into actionable scope of work.
  • Coordinate proof of concept testing.
  • Provide knowledge transfer to the customer.
  • Perform analysis of the networking problems as well as provide highest-level crisis management.
  • Ensure familiarity with customer network planning, implementation and support processes and procedures.
  • Be a customer technical liaison for Presidio’s technical support and development teams.
  • Facilitate design reviews for proposed architectures.
  • Provide recommendations on viability, implementation strategies and optimal implementation of Presidio solutions.
  • Demonstrate expert level knowledge of network topologies and conditions. Ensure changes to network topologies are made with minimal down-time.
  • Engineer, configure and lead the design, configuration and deployment of Unified Communications (Video, VoIP and data networks), LAN/WAN, Cisco routers, switches, and other network infrastructure devices.
  • Deliver to current client requirements and generate additional consulting work by understanding the client's need and showing them the justification for new technologies that fit their business.
  • Assist clients in the daily maintenance of video/audio, voice and data network infrastructure including LAN/WAN, and VoIP. Serve as tier 1, 2 and/or tier 3 resource for video/audio, voice and data networks and related network infrastructure devices.
  • Manage video/audio, data/voice networking relationships and work with vendors to escalate issues when appropriate.
  • Review data monitoring stats and confirm SLAs with carriers are being obtained.
  • Review network utilization statistics to verify that circuits are properly sized. Take proactive approaches in provisioning bandwidth to meet needs or determine more analysis is required to determine types of bandwidth usage.
  • Provide regular status reports on tasks accomplished, current issues and progress toward goals.
  • Apply business development skills to identify potential sales leads and opportunities and communicate discovered opportunities to the regional sales team.
Required Skills
  • Bachelor’s degree or equivalent experience and/or military experience
  • CCNA/CCNP or CCNA/CCNP-Voice (or equivalent experience)
  • CCIE Collaboration preferred.
  • 5+ years experience with Cisco Unified Communication solutions
  • 5+ years of experience in LAN/WAN network administration and engineering.
  • Expert-level experience in relevant fields of network engineering/implementation.
  • Excellent technical skills on Service Provider networks.
  • Competitive equipment knowledge and experience with a channel partner, large enterprise or university, service operator (carrier), Third Party Network Consulting Services Company or other relevant industry.
  • Expert-level hands-on operation of networking equipment, management tools and network analyzers.
  • Implementation and administration background with Cisco Unified Communications (Telepresence, Collaboration, Applications), Video/Audio systems
    • Implementation and administration background in at least two of these areas: Call Manager & Unity Connection, Unity, UCCX, Instant Messaging & Presence , Expressway
  • Prior experience configuring Cisco UCS servers, TMS/TMS-XE
  • Experience working as a consultant is a significant plus.
Presidio, Inc. is an Equal Opportunity/Affirmative Action Employer/ VEVRAA Federal Contractor.  All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.
 
To read more about employment discrimination protections under federal law, please visit: https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
 
If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.
 
Presidio, Inc. is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings.  State Employment Services; please provide priority referrals to recruitment@presidio.com 
 
RECRUITMENT AGENCIES PLEASE NOTE: Presidio has a strict PSL in place and will only accept applications from agencies/business partners that have been invited to work on this role through the Presidio portal.  Candidate Resumes/CV's not submitted through the Presidio portal or submitted directly to Hiring Managers will be considered unsolicited and will be treated as gifts and no fee will be payable. Thank you for your cooperation.
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