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Network Specialist - Associate Solutions Engineer (Plymouth Meeting, PA) in Plymouth Meeting, PA at Presidio, Inc.

Date Posted: 3/25/2019

Job Snapshot

Job Description

Presidio is a leading North American IT solutions provider focused on Digital Infrastructure, Cloud and Security solutions to create agile, secure infrastructure platforms for middle-market customers. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design. By taking the time to deeply understand how our clients define success, we help them harness technology advances, simplify IT complexity and optimize their environments today while enabling future applications, user experiences, and revenue models. As of June 30, 2018, we serve approximately 8,000 middle-market, large, and government organizations across a diverse range of industries. Approximately 2,900 Presidio professionals, including more than 1,600 technical engineers, are based in 60+ offices across the United States in a unique, local delivery model combined with the national scale of a $2.8 billion dollar industry leader. We are passionate about driving results for our clients and delivering the highest quality of service in the industry. Presidio is majority owned by affiliates of investment funds managed by affiliates of Apollo Global Management, LLC (NYSE:APO).

We are seeking a Network Specialist to join our growing team in Plymouth Meeting, PA! In this role, the successful candidate would be able to support both PreSales Engineers and Account Managers by providing product information and answers to product-related questions on features, functions, and capabilities.

The role will be responsible for:

  • Building hardware/software configurations of components for Cisco networking, voice, video, security, server (UCS), software.
  • Opening Cisco support cases related to product questions in support of engineers and answering questions related to Cisco hardware/software.

The ideal candidate will have a knowledge of a variety of Cisco hardware and Software and licensing.

Specific Tasks:

  • Create Bill of Materials for Cisco and related products
  • Use Netformx configuration software and Cisco CCO and Cisco CCW to create Configurations & Quotes and work with Presales Engineers and Account Managers
  • Answer product related questions for Cisco products
  • Provide information contained in datasheets in support of PreSales Engineers and Account Managers
  • Assist with creation of basic T&M Statement of Work in support of PreSales Engineers & Account Managers\\

Additional Tasks/Responsibilities depending on Experience level:

  • Support similar activities for EMC, VCE, & VMWare
  • Create basic Visio network diagrams in support of PreSales Engineers

Minimum Qualifications:

  • 1-3 years of experience performing Cisco configurations
  • Strong customer service skills
  • Ability to work collaboratively with a team

Desired skills:

  • CCNA
  • Data Center- EMC

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Presidio, Inc. is an Equal Opportunity/Affirmative Action Employer/ VEVRAA Federal Contractor.  All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

To read more about employment discrimination protections under federal law, please visit: https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.

Presidio, Inc. is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings.  State Employment Services; please provide priority referrals to recruitment@presidio.com

RECRUITMENT AGENCIES PLEASE NOTE: Presidio has a strict PSL in place and will only accept applications from agencies/business partners that have been invited to work on this role through the Presidio portal.  Candidate Resumes/CV's not submitted through the Presidio portal or submitted directly to Hiring Managers will be considered unsolicited and will be treated as gifts and no fee will be payable. Thank you for your cooperation.