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Microsoft Unified Communications Engineer in Edina, MN at Presidio, Inc.

Date Posted: 7/30/2018

Job Snapshot

Job Description

At Presidio, we think, architect, implement and support the practical reality of IT every day. We bring together the best minds in the industry to deliver IT excellence and support the answers to our clients' IT challenges. As one of the largest IT-as-a-Service solution providers in the U.S., we combine experience and stability with regional expertise and the unique ability to cover local and global business needs. For more information about Presidio visit our website at www.presidio.com or follow us on Twitter @Presidio.

As a Microsoft Unified Communications Engineer and a member of the Professional Services Team, the candidate will be responsible for meeting with Presidio's Commercial, SLED, and Enterprise customers, collecting requirements for infrastructure solutions and developing engineering solutions for sale to Presidio customers.

A successful Microsoft Unified Communications Engineer will be expected to plan, analyze, design, test, deploy and migrate enterprise scale Microsoft Skype for Business environments. You will need to demonstrate functional knowledge and technical expertise in the Microsoft O365 and On-Prem Skype for Business environments, promote innovative solutions to our customer’s, and develop relationships with key customer stakeholders to help them achieve their business goals.

Candidates will need to demonstrate a high level of design experience, be highly motivated about learning new products and technologies, able to effectively communicate with customers, ensure superior customer service, and maintain a strong customer relationship. Candidates will also need to be able to demonstrate a firm understanding of business level requirements and how underlying technologies help deliver on those requirements.

Key Responsibilities:

  • Designing and deploying enterprise-wide, complex cloud and On-Prem UC solutions.
  • Leading technical discussions with senior customer executives that drive decisions and implementations.
  • Reviewing and managing technical requirements and business functional requirements for establishing new cloud and On-Prem UC solutions.
  • Designing architecture with Microsoft Skype for Business technologies that meets customer’s technical, security, and business needs for apps/workloads.
  • Work with Account Manager/Sales Team to develop customer relationships and solutions to assist in the sales process

Required Skills:

  • Demonstrated passion for technology, solution design, and self-study
  • 5+ years experience in infrastructure support, design and/or implementation of Microsoft or similar technologies
  • Consulting experience with large scale implementations of Microsoft Lync and Skype for Business
  • In depth knowledge on the Microsoft Office 365 platforms with an architecture focus on Skype for Business
  • Experience and working knowledge with Microsoft Azure Infrastructure as a Service platform
  • Experience and working knowledge of Active Director Federation Services (ADFS), Azure Active Directory (AAD), and Single Sign-On (SSO) technologies
  • Experience with PowerShell and scripting
  • Experience with SBC technologies such as AudioCodes or Sonus
  • Experience with Polycom voice and video solutions
  • Experience working with telecom providers provisioning SIP trunks, PRI and analog lines
  • Experience with contact center products

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Presidio, Inc. is an Equal Opportunity/Affirmative Action Employer/ VEVRAA Federal Contractor.  All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

To read more about employment discrimination protections under federal law, please visit: https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.

Presidio, Inc. is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings.  State Employment Services; please provide priority referrals to recruitment@presidio.com 

RECRUITMENT AGENCIES PLEASE NOTE: Presidio has a strict PSL in place and will only accept applications from agencies/business partners that have been invited to work on this role through the Presidio portal.  Candidate Resumes/CV's not submitted through the Presidio portal or submitted directly to Hiring Managers will be considered unsolicited and will be treated as gifts and no fee will be payable. Thank you for your cooperation.

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