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Inside Sales Operations Representative - Telecom Services in New York, NY at Presidio, Inc.

Date Posted: 4/28/2018

Job Snapshot

Job Description

At Presidio, we think, architect, implement and support the practical reality of IT every day.  We bring together the best minds in the industry to deliver IT excellence and support the answers to our clients’ IT challenges.  As one of the largest IT-as-a-Service solution providers in the U.S., we combine experience and stability with regional expertise and the unique ability to cover local and global business needs. For more information about Presidio visit our website at or follow us on Twitter @Presidio.
We are seeking a full time Inside Sales Representative - Telecom Services. Work location will be one of the existing Tri-State office locations. This ISR - Telecom Services will support a team of outside sales Account Managers with day to day telecom sales operations tasks. The ideal candidate will be extremely motivated to learn Presidio telecom business, have excellent oral and written communication skills and will be able to work independently with little supervision. This person must be exceedingly well organized, hardworking and self-motivated.
Key Responsibilities
  • Organize and create competitive deal analysis.
  • Coordinate schedules with the carrier team, carrier and customer to manage project timelines.
  • Attend customer requested meetings for introduction and updates.
  • Review contract timelines and engage renewal discussions.
  • Engage various Carriers in order to get quotes, support and escalation for service issues.
  • Analyzing and reporting on bookings details.This reporting will be performed monthly.
  • Working closely with our carrier team on monthly booking commitments
  • Identify gaps in booked vs collected revenue for audits.
  • Minimal travel required.
Required Skills
  • Associates degree or equivalent work or military experience
  •  One (1) year of experience in a telecomm or value added re-seller environment working with telecomm carriers preferred
  • Must maintain a professional work appearance and demeanor
  • Excellent written and oral communication skills
  • Must be proactive
  • Advanced computer skills using Windows, Word, Excel, and PowerPoint
  • Accurate typing, filing, record keeping, grammar, and spelling
  • Ability and willingness to work late or extended hours on an occasional basis to meet workload demands
  • Ability to multi-task in a fast-paced environment
  • A demonstrated orientation to detail, strong analytical and organization skills
  • Ability to exercise independent problem solving and decision making with a high degree of initiative and self-coordination 
  • Comfortable in a changing work environment
Presidio, Inc. is an Equal Opportunity/Affirmative Action Employer/ VEVRAA Federal Contractor.  All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.
To read more about employment discrimination protections under federal law, please visit:
If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance.
Presidio, Inc. is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings.  State Employment Services; please provide priority referrals to 
RECRUITMENT AGENCIES PLEASE NOTE: Presidio has a strict PSL in place and will only accept applications from agencies/business partners that have been invited to work on this role through the Presidio portal.  Candidate Resumes/CV's not submitted through the Presidio portal or submitted directly to Hiring Managers will be considered unsolicited and will be treated as gifts and no fee will be payable. Thank you for your cooperation.