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Collections Supervisor (Woburn, MA) in Woburn, MA at Presidio, Inc.

Date Posted: 1/25/2018

Job Snapshot

Job Description

At Presidio, we think, architect, implement and support the practical reality of IT every day.  We bring together the best minds in the industry to deliver IT excellence and support the answers to our clients’ IT challenges.  As one of the largest IT-as-a-Service solution providers in the U.S., we combine experience and stability with regional expertise and the unique ability to cover local and global business needs. For more information about Presidio visit our website at
Responsible for the collection of all receivables due to the Company. Work with members of management team to develop effective collection strategies and continuously evolve the collection process. Mentor and coach Accounts Receivable analyst. Review policy and procedure documents to ensure current. Perform a variety of accounting tasks including but not limited to the following: Based on the Monthly Aging, contact delinquent customers.
Key Responsibilities
  • Internal and External customers to resolve collection issues in a timely manner, and to review risk factors in order to take the appropriate action.
  • Prepare reports by collecting and summarizing account information and trends.
  • Analyze delinquent accounts and prepare reports on highest risk accounts including recommendations for resolution.
  • Provide supervision, coaching and training of staff, to include conducting performance evaluations and insuring staff compliance with all policies and procedures of department. Federal regulations
  • Communicating via phone, email, fax, or regular mail with customers and vendors.
Required Skills
  • BA/BS degree in Business Administration/Management, Finance, Accounting, or related degree required.
  • Equivalent experience and/or military experience
  • A minimum of 5-7 years of progressively responsible experience leading a team in collections or accounts receivable.
  • Experience hitting collections goals while maintaining strong customer relationships.
  • Proficiency in written, oral and reading communication skills in order to accurately obtain, interpret and transcribe a variety of communication and instructions.
  • Proficiency in Microsoft Office suite, including Word, Excel, PowerPoint.
  • Experience with ERP systems required. Great Plains experience preferred.
  • Demonstrated analytical and problem solving skills.
RECRUITMENT AGENCIES PLEASE NOTE, we have a strict PSL in place and we will only accept applications from agencies/business partners that have been invited to work on this role through the Presidio portal. 
Candidate Resumes/CV's not submitted through our portal or submitted directly through to managers or HR will be considered unsolicited and will be treated as gifts and no fee will be payable. 
We thank you for your cooperation in this matter. 
Presidio Networked Solutions LLC is an Equal Opportunity/Affirmative Action Employer/ VEVRAA Federal Contractor.  All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.
To read more about employment discrimination protections under federal law, please visit:
If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to or call 212.652.5700 for assistance.
Presidio Networked Solutions is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings.  State Employment Services, please provide priority referrals to or call 212.652.5700.


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