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Inside Solutions Architect in Pleasanton, CA at Presidio, Inc.

Date Posted: 4/4/2019

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    3 to 5 years
  • Date Posted:

Job Description

Presidio is a leading North American IT solutions provider focused on Digital Infrastructure, Cloud and Security solutions to create agile, secure infrastructure platforms for middle-market customers. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design. By taking the time to deeply understand how our clients define success, we help them harness technology advances, simplify IT complexity and optimize their environments today while enabling future applications, user experiences, and revenue models. As of June 30, 2018, we serve approximately 8,000 middle-market, large, and government organizations across a diverse range of industries. Approximately 2,900 Presidio professionals, including more than 1,600 technical engineers, are based in 60+ offices across the United States in a unique, local delivery model combined with the national scale of a $2.8 billion dollar industry leader. We are passionate about driving results for our clients and delivering the highest quality of service in the industry. Presidio is majority owned by affiliates of investment funds managed by affiliates of Apollo Global Management, LLC (NYSE:APO).

We have a great opportunity in Pleasanton, CA, for an Inside Solutions Architect. The Inside Solution Architect will assist customers with purchasing decisions, Inside and Outside Sales team with product research, and configurations and design templates for vendor product registrations. Additionally, the Inside Solution Architect is responsible for supporting the sales and engineering teams across multiple territories via an online tool, telephone and video.

This includes various activities that will be overseen by an existing Senior Architect such as:

  • Assisting on customer calls qualifying the technical aspect of an opportunity
  • Generating bills of materials (BOMs)
  • Creating Network Design diagrams in Visio
  • Generating Service Requests and assist with SOWs.

This position is a great opportunity to use and broaden your domain expertise and to collaborate with best- in-class engineers, SMEs and Senior Architects that are passionate about delivering quality product solutions.


Key Responsibilities

Inside Sales Engineers are responsible to maintain a comprehensive understanding of the following integrated solutions that meet customer requirements by completing quarterly sales or technical sales certifications:

  • Cisco Core Routing and Switching
  • Cisco Unified Communications
  • Cisco Security
  • Cisco Wireless
  • EMC / Netapp / VMWare / Citrix
  • Acknowledges inside presales requests within 90 minutes and resolves requests within 4 hours.
  • Respond to functional and technical elements of RFIs/RFPs
  • Articulates technology and product positioning to both business and technical users.
  • Performs product research, compatibility and comparison between vendor products to locate best solution for customer needs.
  • Respond to functional and technical elements of RFIs/RFPs
  • Assists with product configurations in vendor tools.
  • Resolves issues regarding dated and incomplete Bill of Materials (BOMs).
  • Provides high level designs for deal registration submissions.
  • Works with Account Managers to assess and design equipment list and manage customer satisfaction.
  • Maintains advanced knowledge of Presidio’s internal tools, systems and processes and assists inside sales team with best practices and tips for maximum efficiency.

Required Skills:

  • Bachelor’s degree or equivalent experience and/or military experience
  • Ideal candidate must be self-motivated with a proven track record and strong knowledge of Cisco Core Routing and Switching technology. CCNA Certification required, CCNP a plus.
  • Must possess strong presentation skills and be able to communicate professionally in written responses to emails, RFPs, and when submitting reports.
  • 3-5+ years experience in similar fields. Strong oral and written communication skills, excellent analytical, planning, and process development skills, strong business judgment, and high level of initiative are all required.
  • Demonstrate ability to rapidly gain knowledge and understanding of new areas of technology and products. Demonstrated ability to respond effectively to conflicting priorities, continuously prioritize and reprioritize deliverables, and to respond to unexpected changes is required.
  • Bachelor s degree in Computer Sciences or other technical major required. Experience in lieu of degree can be considered.
  • The candidate is expected to be a life- long learner that demonstrates a passion for remaining at the leading edge of their craft through self-directed continuing education
  • Excellent oral and written communication and expression skills are a required


Presidio, Inc. is an Equal Opportunity/Affirmative Action Employer/ VEVRAA Federal Contractor.  All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

To read more about employment discrimination protections under federal law, please visit:

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance.

Presidio, Inc. is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings.  State Employment Services; please provide priority referrals to 

RECRUITMENT AGENCIES PLEASE NOTE: Presidio has a strict PSL in place and will only accept applications from agencies/business partners that have been invited to work on this role through the Presidio portal.  Candidate Resumes/CV's not submitted through the Presidio portal or submitted directly to Hiring Managers will be considered unsolicited and will be treated as gifts and no fee will be payable. Thank you for your cooperation.




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